We bought this membership on 2018, same thing we got the scratch and wea told we won in 5 days accommodation in Malaysia and set the date for consultation or whatever they called. Being first time to win got excited and head to their office. Held to see the presentation i may say they are really good to con people. I say this because they all over you just to encourage you to sign for membership. Believe what they say they got the membership and didn't realised we paid more because of the interest that they gave us thru lender freedom they called. After that we haven't use the 5 days in Malaysia that they say we won because we're busy working to pay for the product plus the membership fee every year. And when I came back to them to ask if they can extend it they can't as its already lapse.. and even the two in one service was expired and the only way we can use use it its to pay extra. And same with everybody its more cheaper to book on your own than to look for their website. Didnt bother to complain about that because every time you call then it's takes you so much time just to talk to them and I don't have time as I'm busy working to pay for the too much expensive product. And when I called them to tell them I don't want the service anymore and if there's any way I can get it out of it the Costomer service told me to sell it privately as they don't sell. She even mentioned to me to post in ebay like everybody else. The question was how the hell you will pay for membership fee every year when you didn't enjoy the product and the service??? I want to return it too. I hope is there any way to do that . Rhia