20 Jul, 2020 → by ClaimboUser600120
Alamo refused to honor confirmation and “voucher”
*SOLVED
2
RE :CarFlxexi Voucher No: CFA37E78 Car Rental Provider Confirmation No:. 1617803096COUNT Rate Code: CARFLGU Upon receipt of rental confirmation and "Voucher" from CarFlxi, I cancelled our alternate transportation from Key West to Fort Myers, Florida and was charged a cancellation fee by The Key West Ferry Express. However, upon arrival at the Alamo desk at the Key West Airport we were told that Alamos doesn't honor same day reservations, that the CarFlexi "Voucher" and confirmation would not be honored and that a car would not be provided. My wife and I and two children were then obliged to find another car rental agency and were able to do so at significant expense. Malcolm J. Pitchford [protected]@shumaker.com [protected]