I like Boston Market. I do not like my local Boston Market in Pikesville, MD, on Reisterstown Rd. In the past 9 months, I have had no less than 6 visits there when the store was either closed early (when I arrive around 8:25 pm.), OR they have no chicken, or last night when they had no anything except some turkey if I wanted that, again at 8:25 or so. The manager is "Sam" who is never anywhere to be found and a single worker who is very nonchalant and could care less. You send promotions and gimmicks constantly to my email and seem to be trying to drum up business. I would come and do, but I can't purchase anything because of the constant issues. The site is bitterly complained about on NextDoor, a neighborhood social media site, as many people are constantly dealing with the same issues as me. When I was departing last night, a man and his son were arriving, and despite my warning, went inside for the same discouragement I received, and promptly left behind me. If you want to remain open, and I don't know how you have stayed open until now, this needs to change. I would like some form of compensation for multiple trips for my time, gas, and frustration. If it isn't forthcoming, I am done with Boston Market and will be a vocal opponent of the establishment online. I have resisted this until now. Last night finally did me in. Than you, Bob Solomon 443.522.3498 Baltimore, MD [protected]@gmail.com