15 Feb, 2021 → by ClaimboUser108483
Propane service
1
I had your tank removed back in august of 2020. At the time it had about 300 gallons in it, I was assured we would be credited for the gas within 3 weeks to a month. it has been 6 months now 20 phone calls and always same thing said we owe you the money should be sent out within a few weeks. When I call back because no money I am tol each time account has been put on hold and they will ask for it to be tAken off hold and check should be there shortly. I understand there is a class action law suit in the works, my only guess is as a company you have been told by legal not to pay any money out until law suit hits or chapter 11 is filed. I just want what is owed without all the legal interference. Please be respectful enough to let me know your intentions