4 Mar, 2021 → by ClaimboUser366430
Lack of timely residential propane service

1

I've made 7 contacts with Amerigas for a prepaid tank fill. My tank ran empty requiring an in home inspections for leaks. I was told my delivery would be 3/4/21 and that I must be home. Amerigas delivered on 3/3/21 with no notification. They filled my tank and then dismantled it to interrupt service until it can be inspected for leaks. When I phoned on 3/04/21 to set up an inspection appointment, I was informed that no appointments would be available until 3/10/21. I have been without heat for two days already and that will add an addition 6 days without service. I have a $1200 credit with Amerigas with no way to get a refund, no way to discontinue service and have the tank pulled, nor will another company fill or service the tank as it is Amerigas owned.
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