Over the last 6-8 months I have ordered a couple of times from this company. As other reviews have stated, there is a long wait to receive the products you ordered and they are very difficult to reach. Not only this, but someone if you place an order, they separately charge you $14.95 . I finally got someone on the phone and asked what the $14.95 was. They said it is the fee you pay in order to get discounts in the future. WHAT????????? I successfully had this fee removed through my bank. Now, I have made a second order (what's wrong with me???) and they again have charged me the $14.95 fee which I will dispute and have removed from my account. These people are not practicing good faith. They are cheaters and scammers, IMO.