Your company is beyond unbelievable. I place on order on 5/5 - and NEVER told that your company is experiencing massive delays - i find out two weeks later via email that there are massive delays. That information should be UP FRONT and CENTER. BEFORE YOU ORDER!! - I NEVER would have ordered had I known - then I try to cxl the order - NOPE can't do that b/c you CHOOSE to have a cave man like computer system that is 100% NOT Customer Service driven - your company absolutely DOESNT care about the customer experience. So I wait for all the orders to get here - neglecting to take into consideration any type of time limit on the return - so YOUR COMPANY can take as long as you damn well please AFTER YOU STEAL my money and then you have the NERVE to tell me that you can't waive the return policy - again what kind of cave man computer system do you have - oh right one that only benefits you - not the consumer - I called a few days ago to ask about returning - and the agent said NOTHING about how some of the items are past or getting close to going past the return date - NOTHING!! So i wait another week for the last package to arrive and now the next lady tells me that some more might not be returnable b/c it might not get there in time - OMG! Such 100% complete and udder JOKE!!! - I am mailing back everything - burn it for all I care - I will absolutely NEVER use you again and I will most certainly spread the word about your horrible customer service. Lynn Finkbeiner - Customer # [protected]