Hi, - I booked my vacation to Mexico through Red Tag travel agency, the lady (Louise Wheeler) booked my vacation and charged to my credit card on July 10, 2021 - As per the attached invoice my vacation was booked Aug 13 to Aug 20, 2021 - The Sales Agent (Louise Wheeler) called me back on July 14 and told me that West Jet canceled the flight and my vacation changed to Aug 14, I said that should be fine and accepted the situation - After 5 minutes later the sales agent called me back and told me my vacation moved to Aug 15, 2021, I said that is okay too - After half an hour later she called me back and told me that, if I want to go on the same date have to pay $1900 extra otherwise I have to lower my room category, I asked her for explanation but she said to me this is what it is, either you have to accept it or you can go Aug 28, 2021. They are not giving my full return, please help me to get my money. They are cheating people, they sold my vacation package to someone else for higher price Please call me if you have any question at [protected] Thanks Umran Buyukkol