I opened a wedding venue during the pandemic. I reached out to Wedding Wire to try to promote the venue. I was very clear that I was concerned about a number of issues but I felt might affect Wedding Wire's ability to promote the venue. All of my concerns have become a reality. When I reached out for support and asked to speak to a supervisor the person I spoke with refused to provide me with the name or contact information to her superior. I just want to talk to somebody who actually cares but I have spent thousands of dollars with absolutely zero return.It just seems like good business to work with someone who could be a lifelong customer if they were just hear me out and work with me.