Web.com has been providing me with services for numerous years. They have developed custom websites for me and, they were, beyond a doubt, the most professional company that I have contracted with. Both companies were set-up with ongoing billing remittance. Recently, I found out that one of my company's websites was no longer viewable online. After contacting Web.com, I discovered that they cancelled the website 2.5 months before due to a non-payment issue. I was informed that they left 11 voice messages on my phone. Apparently, they were general messages and I didn't return the calls. There were no email messages sent regarding the nature of the calls and/or the intent of cancelling the website. Being that this is May, they informed me that the website was closed in February. Due to the COVID situation, I was not actively operating this particular business. When I contacted Web.com, I was interested in paying any outstanding dues and bringing the website back online. However, I was told by a supervisor, Amber, that all the content was no longer available and that I would need to restart a new website, along with creating new material. In this day and age, I find it difficult to know that none of the website content is no longer available. They seem quick to collect money for professional website development, but quick to cancel the content of the website and have me pay another exorbitant fee for a new site. I was interested in continuing services with Web.com for the future, but my commitment has wavered, considering a resolvable situation.