For the last few years I have been calling & complaining to WM about my yard waste not being picked up (usually when their is a replacement driver). There are 6 houses that back up to the "Interurban Trail" in Edmonds, WA. We are the only houses in the neighborhood who ever have to deal with missed pick-ups. I have spoken to supervisors who advise the problem will be resolved. It never is! What will it take to get this problem resolved once and for all! I can't even begin to tell you how much time I have spent on the phone either waiting to talk to a support representative.