Hello, My original flight was April 2020 but was cancelled due to Covid. After trying unsuccessfully for a refund we managed to change the flights to April 2021 which was also cancelled. We finally managed to speak to someone who said the flight would be refunded - which it hasn't - but the website is saying it has. Basically, I feel that have just stolen my money. I've just had a look at the reviews and they are shocking. The flight No. Was VY1240 dated 22nd April 2021. Names N Woodfine, N Mountjoy and B Woodfine