I never received a voucher as promised several months ago and again twice in the last week. Phone transfers to a supervisor were dropped twice. Broken promisses: 1. a voucher in 3 business days, (in Nov 2020) 2. A voucher would be expedited at arrive via email in 24-72 hours, (March 5 2021) 3. A voucher would arrive in 7-21 business days but no confirmation number of the transaction was provided. (March 08 2021). As of March 11, 2021 I have not received anything. Today I will try again.