5 Jun, 2021 → by ClaimboUser193109
Volarís in Morelia Michoacán were very rude on Monday 31 to flight to Fresno leaving at 9pm
1
A bunch of us missed our flights it was horrible . My aunt and I arrived around 6:15 pm plenty of time before our flight we proceeded to the qr health screen went on to get boarding passes the attendant was very rude ! He told we weren't going to make it basically threw the passport and said to get a covid test we proceeded walking towards the lab on the other side of the street around 6:40 and the had said the closed at 7:30 pm this lady just kicked us out and did not let us get our test done and we were there before time . My and and I missed our flights with other fellow passengers . We were been recorded by volaris airline staff and were threatened to get the police to kick us out of the airport . Kids and elderly included ! We were distraught ! My email is [protected]@icloud.com for contact I have videos and other people as well that we'd like to share .