I contracted covid in Nov, 2020 and was hospitalized w/ double covid pneumonia. I have many continuing health issues from covid, including the need of oxygen, and unable to work. I filed for Unemployment with the VEC in January, 2021. (I am 57 years old, have worked my entire adult life, have worked at my dental office for over 10 years and have never filed for unemployment until this pandemic). I got a denial from the VEC on August 8, 2021, due to being unable to work. I called [protected] & Felicia filed for the PUA for me & said this is for people like me, unable to work due to covid. She said the PUA could see all that was sent in to the VEC (my ID, W2, letter from my Dr, etc) and I should hear something in 7-9 days. I continued to wait & have not heard anything. I finally got hold of Cloudia w/ the VEC, this wk, and she said she did not see where Felicia submitted the form for the PUA! I was shocked because we went through all those questions! I was told to go to GOV2GO & refile. When I do, it tells me to call [protected] and it will not allow me to go any further because I have not filed for traditional insurance unemployment benefits. Then the call is disconnected. I've called the VEC and they said that of course I have filed and received the denial letter, there must be a glitch in the PUA system, but they cannot help me, because they do nothing with the PUA. I'm at a loss! What can be done to help? Please!!!