19 Mar, 2021 → by ClaimboUser369870
Terrible, dishonest, probably illegal practices!
1
Bought two vehicles under previous franchisee, paid almost 1200 extra for each vehicle for a "lifetime maintenance" agreement. For two years the new ownership honored this agreement, but now has changed their minds. Was notified that we now would have to pay for our regular maintenance. When we pressed the issue, we were told not to come back by the service manager. General manager will not return call. Even Ford Corporate wasn't able to get through to him. Go anywhere else!