Y'all are literally the WORST bank I have EVER banked with. In August last year, Evett in claims tried putting 50/50 blame on me and he person who hit me bc we were BOTH USAA customers, her words exactly. Had to call her supervisor and get a new claims adjuster and hey found we were NOT AT FAULT AT ALL. Here I am trying to trade in my car and he car fax says USAA REPORTED OUR CAR TOTALLED AND I FAILED TO YIELD. On the phone with Total Loss department trying to get this fixed when it shouldn't even be a issue!!! Not to mention when I called, your employee told me y'all don't report to car fax when IT SAYS IT ON CARFAX THAT USAA REPORTED IT. Not only are y'all disrespectful almost every time we call about something but none of y'all know what y'all are doing. I am livid and WILL be speaking with legal.