[protected] Claim Number Filed in February 2021 Austin Ice Storm Everything was moving well until the Shed that was damaged by a falling tree was determined to need to be replaced, not just a simple roof repair. A supplement was put in my Renaissance Contracting (USAA assigned contractor) by Aric Marzen [protected]). The Claim USAA rep is Scott Gibson. He is "out on extended leave through mid June" since March. No one has called to follow up. Today I asked for a new assignment via the USAA portal. 5 months since the storm and no progress. Chris Corson [protected] Chris.[protected]@yahoo.com