USAA Fed Bank took money via a Misc Debit from my checking account on 8/24/21. They claim the debit is from an external, unidentified bank. They can neither tell me who the unidentified bank is nor why money was taken, they refuse to redeposit my money. Neither USAA nor I know of any credit possibly entered in error. Their "back room" has been investigating this since 9/2/21. Repeated calls to USAA has not produced an answer nor even a call back. I have spoken with Crystal in their Office of the CEO on 9/10. Today I spoke with Daniela in the Office of the Bank President. No response. Is Bank Fraud possible? I know USAA Bank paid a $85mil penalty to the Fed less than a year ago for "engaging in unsafe or unsound banking practices."