13 Jul, 2021 → by ClaimboUser456562
Can’t cancel bank account without calling
1
July 2021 The US Bank website indicates that you can send them a letter to cancel your account but I received a voicemail after I sent the letter, stating I had to call them to do so. Since they did not close my account, I was charged a monthly fee. Due to my disability, I cannot make phone calls, and I don't appreciate how inaccessible closing an account is.