As a customer I should be able to get service at my local bank and have access to my account 6 days a week during normal business hours. However in our town, Hermitage, MO our bank has cut hours and days which isn't good business when dealing with my money or anyone else in the communities money. The town is very upset as well as myself. It leaves us no choice but to change banks and that shouldn't be even be something we should have to do. Someone hirer up should look into this and make changes to provide better service to our community. Maybe our small town business doesn't mean much to a bank that is as large as US Bank but it should matter. Please look into making changes to switch our service back to normal business hours and hire more help verses one person doing inside and drive through work to upset more people that have to wait 30 mins. in drive through or line inside. I am sure this wont do any good but I said I would reach out before everyone closes their accounts and then this location will shut its doors. Thank You Angie Swearingin