When I lased my vehicle in 2017, it was mistakenly registered with the county as business use instead of personal. Once I received the personal property tax bill from US Bank, I called the county to have it corrected. Doing so resulted in a $552.97 credit back to US Bank. A check was issued to US Bank but they never received it as the address on file with the county was incorrect. After explaining this multiple times to US Bank, I'm always told to email the tax department which I've done multiple times. I have paid the US Bank already for the $552.97 to clear my account but they still need to claim the check 'unclaimed property with the state' (it's there, I've sent US Bank a screenshot). I can't get anyone on the phone who is willing to help and no one will respond to the emails I've sent.