I ordered from a company that was sending through UPS. I live in a condo building that requires that all drivers use a system that requires they call from the lobby so that we can let them in. They are all quite familiar with the system and some trusted drivers even have their own key fobs to get in. UPS claims to have tried twice and are threatening to send package back to the manufacturer. They say they have left notices for me. No notices have been left, nor have I been called from the lobby to let them into the building. Now, in order to get my package, they are forcing me to change the delivery location to a store nearby and are charging me for the change they say is my doing. It seems that there is a certain driver who does this with our building as not all of them do this, but apparently, one of them has found it more profitable to not deliver packages. Maybe UPS likes this idea too.