I demand a refund of $10 back to my card per receipt 12109132363A002172 back to my card from UPS Store 2363 Having gotten notice on Friday afternoon that my package was in I looked up if there was a charge and how long UPS holds it. It said Ups holds it for free 7 days. I picked it up Monday and I was charged $10. I want that $10 refunded to my card now, today! Ups typically loses my house even though they have delivered there and I was going to have it sent to a friends house that is why it had "ww" on it but then told the shipper belt to use my billing address but do not send it there but let me pick it up at UPS. You people would not know what goodwill is if it sat next to you. As stated I looked to see if their were any charges before and after I picked it up and it said it was free for 7 days. $10 for Friday to the first time I could pick it up on Monday, what CROOKS! The girl said it was for protecting it, what BULL! RR Kelsch