21 Aug, 2021 → by ClaimboUser181600
Online banking issue

3

Since I followed your directions to change over to the TRUIST online banking from the BBT online banking I can no longer find where my scheduled credit card payments are located, as I always schedule them in advance of the due date. I have gone through every link on your website and have found it virtually useless. I tried calling the BBT/Truist credit card 24/7 helpline and there was absolutely no choices that could assist me in finding the information I was looking for. The BBT online banking format was MUCH MORE USER FRIENDLY than yours now is.
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Truist Bank (formerly BB&T Bank) you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.