I went over the cost of their plan numerous times, even when the guy showed up to do it I was told that the total would be $143. But they charged me $287. When I asked why, they didn't have a reason. So I canceled the card, canceled the account, they lost. I run a business myself and I am very good with my customers. I never lie to them, if we can't repair what they send, we simply don't charge them. Shipping only. People need to start wising up because long-term relationships are always better than one time scams. But unfortunately, You get greedy idiots with a fourth grade education who can't figure out simple math sitting at the top coming up with stupid business decisions which ultimately destroy the company. Shame.