Travelocity Lies! I have $2000 worth of flight credits for tickets booked through Travelocity using carrier American Airlines. I've called American Airline 3 different times to ask for the AA Airfare credit policy. The process goes as follows. Original ticket owner must rebook replacement ticket. Remaining balance is issued in the form of Travel Voucher. The Travel Voucher can be used on ANY traveler not on the original itinerary. Travelocity CLAIMS they "follow the policies of its travel partners and airline providers." BUT THEY DO NOT. The will NOT issue the remaining balance in the form of a travel voucher and they will NOT allow the remaining balance to be booked in any other traveler name. Travelocity claims that is AA policy. Its not. Call them! I challenge you Travelocity to call AA, conference me on the line so the truth can be heard. But of course, you won't do that. Instead you make me wait online for 7.5 hours for a rep to tell me you follow AA policies, when you don't! You cant get ahold of any human by email, FB messenger, Instagram messenger, or website chat tool. The worst customer service I have ever experienced and the fact that they openly lie online (it is stamped all over there website) should make every consumer run.