Unable to contact customer care for checking airticket status, due to change in email address used for ticket booking despite all payments made

/ 116 reviews

25 Mar, 2021 → by ClaimboUser800767

I used Travelgenio for booking air tickets under code RSEWIZ with my office email id vikram.[protected]@de.ey.com and had made all the payments. Due to COVID situation my email ID got changed to vikram.[protected]@de.ey.com and since the old email id used for booking got disabled I am unable to communication to travelgenio despite trying their fax, or repeatedly sendly emails to customer care. As I have made all the payments i.e. in access of 1800 euros Travelgenio's customer support service is very poor

Travel and Vacations

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TravelGenio - Other Reviews

》 Check the mail we sent you and request a refund

》 Changing the time of returning

》 Flight tickets: [protected] & [protected]

》 Wrong confirmation

》 Refund of flight

》 Change passager 2

》 Delay of e-ticket

》 Booking flight tickets

》 Where the tickets

》 Amount paid and no ticket

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