We keep sending emails to your customer service. But no answer. I don't know how many emails were sent. I also requested cancellation of the reservation on the Travel Genio site. However, I get an email saying that it is still being checked, and there is no response. It seems like my request is being ignored over and over again. No, I think it's being ignored. Why is there no reply? How long do I have to wait? We got an email from the airline that our flight was cancelled. That was about two years ago. But how can there be no answer? Please do not give the same answer. We've been sending you emails over and over again. Please do not reply that you will check and contact you. When will you check? The email address is [protected]@naver.com. Please check and reply. Otherwise, we will continue to post on this site as well.