25 Apr, 2021 → by ClaimboUser224199
Mechanical Service
2
on 4/20/21 i took my jeep back to pep boys because my front brakes squealed, i had pepboys replace brakes on 01/08/21 wo 2214867, on 4/20/21 wo #2219392 pep boys states brake inspection but there worker forgot to put all my lugg nuts back on, when we noticed this today we drove over to pep boys to be told that pepboys would order my jeep lugg nuts but we could not have them til maybe tomorrow?? so we were to drive with just 2 lugg nuts on tire until pep boys could get the lugg nuts in?? this is a major safety issue for us, driving aroung with only 2 lug nuts and pep boys did not tell us or document any thing on work order, we have our copy it only says "brake inspection" yet when we picked it up armondo said i had dirt in my brake pad area but it was safe to drive now, so clearly my front whls were taken off and not put back right. this is not safe, i am a military veteran and pep boys said today to drive the car until the lugg nuts come in, we had to think of a solution standing in pep boys which was to take a luggs from other three wheels un til pep boys gets the nuts in.We are now waiting on pep boys??? this was bad work and poor safetey, we could have been killed or anyone on the roads, you can not drive around with 2 luggs only on. [protected]. Army Veteran Dale Stevenson Store 0772 palmdale