8 Jul, 2021 → by ClaimboUser218655
call in for seating in advance, was not entered in the cue
1
Last night 7/7/2021 I wanted to take my nieces for dinner, they are visiting from out of town - I chose to go to Texas Roadhouse in aurora Colorado b/o their excellent food, I called ahead for seating and was fully aware it was not a reservation. When I got there I waited for 45 min. until I asked when was my turn, my surprise was "You were not in the System" however I had a confirmation number (Conf. No. 7811), I was also told "you have been added to the priority list" I waited for additional 15 min. and saw parties getting their cue after me but getting a table before me, I asked a second time and got another confirmation No. (7850) and waited additional 20 Min. I HATE USING THE RACE CARD BUT IT WAS ODD THAT THE PARTIES AHEAD OF ME WHER WHITE (coincidence maybe?...) In all this is the third similar incident I had, the other ones was at Southside Denver, thank you