24 Mar, 2021 → by ClaimboUser730378
TX Tag Overcharging and Inaccurate accounting
1
Back in December 2020 (during TxTag's system update) I noticed that our account was not being charged. I called in Jan 2021 to request that my cc be removed so I wasn't overcharged. In Feb 2021 I found that I was over charged by over $400. I was told I was going to be issued a refund (never issued or received) and removed my cc. I logged into my account today and discovered that I'm not being charged correctly, and that I suddenly owe $351! I have called 4 times since my initial call in Dec 2020 to try and rectify this matter and now I'm furious! I was told that it would be at least 48 hours before someone would call me back (which I highly doubt will take place) and am about to contact my attorney and the media as TxTag is notorious for inaccurate billing and accounting. This has to stop NOW!!! I want my account corrected and any monies owed to me to be replenished. I further want full transparency of how poorly run this organization is!