24 Mar, 2021 → by ClaimboUser730378
TX Tag Overcharging and Inaccurate accounting

1

Back in December 2020 (during TxTag's system update) I noticed that our account was not being charged. I called in Jan 2021 to request that my cc be removed so I wasn't overcharged. In Feb 2021 I found that I was over charged by over $400. I was told I was going to be issued a refund (never issued or received) and removed my cc. I logged into my account today and discovered that I'm not being charged correctly, and that I suddenly owe $351! I have called 4 times since my initial call in Dec 2020 to try and rectify this matter and now I'm furious! I was told that it would be at least 48 hours before someone would call me back (which I highly doubt will take place) and am about to contact my attorney and the media as TxTag is notorious for inaccurate billing and accounting. This has to stop NOW!!! I want my account corrected and any monies owed to me to be replenished. I further want full transparency of how poorly run this organization is!
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Texas Department of Transportation / TxTag.org you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.