Good day On Sunday the 1 August 2021, my husband and I went to Telkom Lalucia. We requested for the Hauwei P40 Pro, the agent advised no stock will need to order, the device will be there Thursday(5 August 201)or Friday 6 August 2021), note we explained my husband lost his other phone an that a few days wouldn't be so bad without a phone. So come Thursday it's almost 2pm no call, I called the store, spoke to a lady she said it did not come, it will come Friday, okay, tried calling the whole day no answer, I decided to send the branch a Facebook message, it wasn't even long another agnet calls me and starts asking what device I want, I had to slow him down n said I sent the message as we waiting for an order and yourl don't answer the phone. And look at that how quick they respond to a sale request. So the agent said he will get back to me. Okay 3 hours later I call back, spoke to another agent. The agent says that there is no stock and they won't be recieving anytime soon. And he will try to to get a special order which will now take another week or week and half. This is really bad as we saw the phone we wanted which transparency should be from the begining. We explained he won't have a phone. So I need Telkom to really pick up their game. As we come in store for what u advertise. I need this sorted asap.