3 Sep, 2021 → by ClaimboUser262246
Over charged on a payment
1
I sent a payment of $30 by check to TJ Maxx. They took $300. They said it will take 3 weeks to send me a refund. Their mistake, my bank knows it should be only $30. But won't help me, TJ Maxx does not care I have no money in my account because of them They can fix it asap electronically just like how they took the money. They do not care How can a company get away with this. They are not even offering any overdraft charges to me. Nothing to help me except send a check in 3 weeks. Horrible dishonest customer service. I cancelled my account. I will never do business with them again. They would not allow me to make them wait for 3 weeks for a payment, they would make me pay a late fee So why are they not paying me a late fee. Disgusting. This is wrong, It is their mistake and a big one.