3 May, 2021 → by ClaimboUser46753
Canceled flights. Ticket #A83DST Acct #570457 Trip # [protected]
1
Hi, I am writing concerning 2 canceled flights per above due to Covid 19 . When flights were canceled originally we were told we had 1 year to re-book, we then called again due to continued covid concerns with flying as we both compromised heath conditions that make us both highly susceptible to covid complications and were told we had to book at latest date of May 1, 2021 but forgot about booking until Saturday, May 1 and tried to call but could not get through so my wife attempted to book today but were told we could not do so. We have flown numerous times with Sun Country for over 30 years and I am asking for us to be allowed to book. If we cannot book we will be following other legal actions. Thanks, Lomny Brown [protected]