10 Jun, 2021 → by ClaimboUser247831
Products ( Clothing )
4
DO NOT ORDER FROM THIS COMPANY. BEWARE. On April 4th I ordered and paid for 8 apparel items. It took 3 weeks for the items to arrive. All were too small and poor quality, not what I expected. Several of the items where shipped in the wrong size ( not in the sizes ordered). I filled out the return request for authorization to return and shipping address. Response stated I would receive information in 48 hours. I sent several more messages with same response. I finally got a response in 5 days. I explained my issues with the shipment thru a chat. They don't have any live interaction. When I received the return notice they advised I needed to return the items to China and pay the postage for the return. All the items were postmarked, delivered from California but I was told I had to return the items to China. The cost to return the items to China was ridiculous. It would have cost me more to ship the item back than they were worth. I asked if I could return the items to the address on the package andwas advised I had to return to China. After multiple chats they advise they would give me 35% of the cost of my purchase which still I was out of approx. $200 and left with items that I wasn't fit to give to anyone else. Beware... do not order for this company. This company is definitely fraudulent and is not a reputable.