Order No: [protected] Tracking Number: CF 138338759AU 8 Dec 2020-Ordered and paid $181.92 for two AC and one water curtain 4 Jan 2021-Received the goods. Tested the products for a few days and found the products did not cool as advertised by Blaux, and it only lasted for 5 hours or less and not the 12 hours Blaux claimed 21 Jan 2021-Contacted Blaux and was told to return the products to Strong Current for a full refund. Spent $71.30 to post the items back to Strong Current 25 Jan 2021-Tracking record states that the items have been delivered and I informed Blaux and provided all documentation as requested by them 26 Jan 2021-Bill Hope (Blaux) said "refunds may take 15-30 days to show in your account" 2 March 2021 (35th day)-Contacted Blaux and told them I have not received the refund 3 March 2021-James Edemoh (Blaux) said "as soon as the items are checking into our warehouse, we will initiate the refund..."