Booked flights to Cairns, which were cancelled due COVID etc but am getting no joy with getting any credit as was booked thru Gotogate. Very minimal email contact, telephone numbers which are not connected. Using spurious emails when booking flights, so not real customer service. email saying credit attached but PDF opens as a picture. Would like something done about these scam artists & why do they appear on your web page. How do I get any monies or credit guaranteed? This needs to be addressed soonest.