29 Jun, 2021 → by ClaimboUser922334
Prepaid the car but due to flight delay I get no car

1

I made a reservation for a car to be picked up on 27-06-2021 at Malpensa airport. During the booking I entered my flight number and this number was also mentioned on the original confirmation you emailed me. Now the flight got delayed and by the time I arrived the counter at the airport was closed. The next day they tell me that the reservation is cancelled because of the delay and that I have to pay again. Calling the service desk does not work as they simply hangup when I explain. I paid 731 Euro. Reservation number [protected]
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