1 Jan, 2018 → by ClaimboUser703608
Poor after sales
1
We were very easy customers and bought a Mercedes ML from Saxton4x4. Salesman Warren closed the deal in less than one hour. Upon collection of our car, we found two accessories missing and requested Saxton to send them to us (this item was already pointed out during the sale). Despite making several calls later to follow-up, Saxton simply ignored our request and kept making excuses as to why the items has not been sent to us. We have been calling them for more than one month and we are finally giving up. Do not buy from them as they do not care after the sale has been concluded.