25 Jun, 2021 → by ClaimboUser424260
Customer Service/Worker
1
During Covid we switched from Costco to Sams Club because you catered to the Seniors better, and have been with you since. But something very upsetting happen to us on 06/16/2021 at about 11:06 am. We just left the self check-out and was walking out when a worker was looking down at her phone and almost ran into us. We stopped fast and the lady behind us ran into us and ran up on my husbands heal. (hurt!!) My husband was upset and said to the worker that it was her fault and she needed to put the phone down. The worker pushed my husband and told him to get the F... away from her. We then left the store very upset. I do believe that the worker should be fired! Can't tell you her name, she was a little heavy. This all happened at the Palmdale store. We normally go on early senior days and the people are so nice. Just want you to know what kind of workers you have on staff.