Our daughter was in an accident with a Safeco policyholder. Safeco accepted responsibility and her vehicle was totaled. They paid for a rental for her and gave us, what I considered, a fair price offer for her car. However, they stopped paying for her rental before she got payment for her car. Getting the check, however, has been a huge issue. We were able to loan her money to buy a new car. If not, she would STILL be without a car. We have been waiting 2 months to receive a check. This is unacceptable. The only method of payment is a check sent by USPS with no way to track it. They are also unable to send it certified or overnight. They say that it is because of covid and are working from home. They also use a 3rd party to process payments. They have SUPPOSEDLY mailed us three checks. None of them have ever been received. According to them, the only thing they can do is cancel payment and reissue the check. If the first three checks never arrived, why do they think the fourth will?