We are upset that we have been billed for services that we di not receive. We had a situation in the service were cut and we had no service for almost 3 months. However since you were removing money from our account we had no address or telephone number to get in touch with u. So the only way to get your attention was to contact our bank and stop payment. When we finally talked to you, you were insistent that we pay you for the months of services that we did not receive. My husband was not very happy about the bill. The woman we talked to finally decided to drop the charges and we were to pay the $58.99 per month charge for service. Again our next bill had the $300.00 plus added to the bill. My husband saw that and was furious. We want this contract to be dropped. We will pay you the monthly charge of $58.99 but that is all. We also had paid for camera and receptor but never received any credit for the equipment. Sincerely, Richard Eichhorst Account# 579526