Ruth's Chris has always been my choice for celebrations, business meetings with out of town vendors, and any other special occasion . This restaurant gave me bragging rights until my visit last night. My sister and I decided to treat our brother to something special after a hard year of COVID. Our reservation was at 4pm at the St.Louis/Hyatt location. The first thing we noticed was the lobby waiting area and restrooms: dusty floors and no toilet paper, overall dirty restrooms, a look of neglect. The inside of the restaurant was clean as normal. The food on the other hand was not up to the high standards I am used to for a Ruth's Chris experience. For a party of 3 we spent well over $500 including tip. Caesar salad has been unacceptable for my last 2 visits. No anchovies in the dressing or too much of one ingredient and not enough of the other ingredients. Lobster Voodoo, which we order on every occasion did not have the normal kick, more like lobster tossed in orange sauce, not crispy. The tangy cucumber salad was better than the featured item. All steaks were overcooked, ie, medium well coming out well done. The Classic Filet was burned. The presentation of the Cowboy ribeye with the 4 Shrimp was horrible. Grease was splattered everywhere on the plate, and the plate was not 500 degrees. This is my favorite Ruth's Chris Steak, and it was the worst I have ever had. Flavor and presentation did not meet your normal high standard. The T-Bone was also overcooked and the presentation was sloppy as well. The sweet potatoes used in the sweet potato casserole were stringy, but the dish was flavorful. All other items were ok. I want to always be able to say Ruth's Chris is THE STEAK HOUSE to visit while in STL. Last night we paid Ruth's Chris price and got Texas Roadhouse quality. Betty Estes [protected]@att.net [protected]