Our neighborhood trash pick up is on Wednesday's and they come whenever they want. We all put in missed pick up on the website and nothing ever happens. We have a high population of bears and Wednesday morning there are barrels knocked over because they didn't come. We leave the barrel out Thursday morning hoping they'll come and no show but barrels tipped over from the bears. They don't answer the phones and no action taken. So far this year they have skipped one week every month but the bills stay the same. If you have another option go with it as Republic Services is a waste of money and time.