7 Jun, 2021 → by ClaimboUser770051
Renault Logan 2021 car
3
I am writing to you as I bought a new car Logan from Renault 2021 ( El Liathy exhibition ) egypt, Cairo, I bought the car by the end of March 2021 And I have experienced manufacturing issues twice, they fixed it the first time and now I am at the exhibition and they are checking the car again, I want to change the car, it's not fair to use the car for 1300 kilos only and have such issues ! The first time the issue was with the sensors soft ware, and they said they changed it, today, I parked the car and then when I tried to run the engine after to use it, it won't run I payed for transportation on my own cost as they advised me I will wait 6 hrs for them to come and pick it, now they tried the car and said there is nothing wrong with it and to take a video of the issue if it happened again as they don't exchange the cars . Please assist me or let me know what to do, I don't want it fixed every now and then, that's not why I bought a new car, because Renault only offer to cover the costs of fixing it not to exchange the car, can you please assist me