Mobile no:- [protected]. (1)Ur Chembur reliance shop have charged me Rs 100/- for issuing new SIM card for G4 change over from CDMA. MSG recd shows that SIM card is free of charge. Only regn chgs of Re1/- is payable which will be credited to my prepaid a/c. This happened on 31-05-2016 at 06-17 P.M. Pl arrange to credit my prepaid a/c with Rs.100/- excess charged. (2) my prepaid a/c balance was Rs.71.90 on 24-05-2016. On 06-06-2016 it has come down to 0.90paise.all on a sudden. I have not made any call from 24-05-2016 till 06-06-2016.. Therefore pl arrange to reinstate this amount. Pl ensure that I am charged for the calls i make only. Pl block all other items which will reduce my prepaid amount. I want the incoming & outgoing facility only. Ur prompt action will be highly appreciated. Since I am around 80 years old & a heart patient I can't stress myself. Thanking u, Awaiting ur favourable response soon.