Humiliated very badly for two months now i have decided to write. I have 8 vehicles financed by rak bank since 2015, five of them installments are over (they called mature), when i visit them Nihal building collection department ​for clearance I was shocked to hear completely shock, It was terrible moment for me to hear for 78, 000/- Aed, I was just stunned, after this horrible incident i regain my consciousness and asked them for the statement & details i have told to get it from any branch because they don't have access. when i visit al Qusais branch for statement they did not provide me because there is outstanding then i went to Dragon mart branch they told the same next i went to al quoz branch after distress and arguing with fight they accept my request and i would receive it with in 3 working day by courier i thought my job is done, but what did i know they are going to drag me. After visiting 7 time making a lot of noise in alquoz branch almost one month it took to provide me the statement delay reason was didn't have a contact number with them unfortunately. Again i reach the collection department nihal bulding to discuss the charges when i show them that i have statement to my surprise they were trying to avoid me, there is one small lady setting on receptiong conter unprofessional, pathetic improper behavior how could lady be like this. I requested her please this is my agreement number inform someone to help me after waiting for more than two hours finally one-person name Narindar sharma called on mobile with improper behavior " yes what you want pay full amount or we know how to take your car and sell" in response I told him please come I am here just look at the statement at once there is some error unfortunately he refused and I started getting torture and he keep shouting at me over the phone same things repeated for two months. Like seriously I am well customer with them since 2013 gave them business & referral them and still no one is listening to me sure they are taking advantage of compulsion. Now every two days I'm visiting collection department with two blood-pressure tablet to remain stable just because of them I'm BP patient. Nihal bulding rolla branch Sharjah DSO Branch dubai Ras al khaima head office Ras al khaimah branch opp Ansari exchange visit everywhere and very one telling to pay 30% pay 70% pay 50% some of them are very rude and said that I have to pay all or they will file wanted case in Dubai police of all vehicles to confiscated and all that if I do not follow them they going to put more charges so got afraid to stop argued with them anymore. Mr.Wafiq ( Sharjah branch ) I take my last hope to him but he also come with 30% but in nihal building they told me 50%, in ras al khaimah head office they told 70% it will be totally unfair & injustice if there is only 1 cheque return and has been clear after 6 months and they are forcing and blackmailing Instead of getting a discount, we are just Surviving and they are asking forcfully to pay at any cost or no release for any vehicle. Still we are in crisis pandamic not over yet I was hoping they should be considerate with just a small mistake. I was with them since 2013 I guess this relationship really does not matter from their side but instead they still push you hard to the ground and bleed you more. Please consider our request we are in very hard bad time please help us in this situation Its humble request please don't play with people emotion for your temporally Benefit. Have mercy on us …Have mercy on us…Have mercy on us AGR # [protected], [protected], [protected], [protected], [protected] [protected] [protected]@MAIL.COM