Sir/Madam, I tried logging into my Payoneer account yesterday, August 24, 2021 but got a message that my account has been blocked. So I should contact them. I tried reaching out to them severally but keep receiving the following automated email: "Thank you for contacting Payoneer Customer Care. We regret to inform you that, due to a violation of Payoneer's Terms & Conditions, you can no longer receive or make payments using your Payoneer account. We have closed your account and deactivated any Payoneer cards you may have. As such, Payoneer Customer Care can no longer provide assistance for your account. Due to regulatory reasons we are unable to share the exact reasons for closing your account, however account closures are typically". It should be noted that this account was reopened only in June 2021 and my USD Mastercard activated in July 2021. I have not received any payment yet. The only transaction on this account is a return transfer of USD 9000+ from my Skrill account back into my Payoneer account. This is money which I had withdrawn from my Payoneer account to my Skrill's account back in 2020. My Euro Mastercard was debited on August 20, for a monthly subscription. So, I believe my account was blocked only after August 20, 2021. Yet, I did not carry out any transactions within this period. I noticed this issue only yesterday following a message from one of my clients (Day Translations Inc.), stating that they were unable to find my information in Payoneer for my monthly payment. Please note also that the 9000 dollars constitute payments that had been made over years by my clients registered with Payoneer. I withdrew this money in 2020 to my Skrill account because back in 2020, Payoneer asked me to do so on the grounds that they could not verify my address. After countless back and forth with proof, they reopened my account in June 2021 and issued me a new USD Mastercard, which was activated in July 2021. After activating my card, I decided to transfer the funds in my Skrill account back to my Payoneer account for easy access via Mastercard. Could this be the reason? I am just so confused and frustrated. I am a professional Translator and receive payments for my services from all over the world. I have not done anything illegal. Can you kindly look into this issue? I will remain attentive to your response. Sincerely