Being a company that orders parts online several times a week, I was shocked to be charged over $80 in GROUND shipping and handling for 2 small and light-weight parts that cost $60. When I called to complain, the customer service adviser told me that I had 3 opportunities to see the shipping charges. He was basically telling me I was stupid to miss it. I admit that I didn't look - My bad for assuming the ground charges would be $15-20. One of the parts arrived in 2 business days but the other took 8 business days. He said I could return them but they would not refund the shipping! After much back and forth, he agreed to refund all charges if I paid the return shipping. On principle, I am paying the shipping to return the parts and will NEVER buy another part from PARTS TRAIN.